Executive Summary For this report, I had chosen Litech Technologies (Malaysia) Sdn Bhd as my research topic. It is unrivalled of the branches in the world that delivers ripe technologies, solutions and service to a broad(a) wheel of customers in communications, electronics, life sciences and chemic analysis. One of Litechs goals is to fight plunk for a good-quality relationship between employees and management regardless of the economy conditions in which the business is operating. Introduction This report focuses on the Performance mind of Litech Technologies. Performance estimate is whizz of the factors related to an organizations long-term success. It has the capacity to measure how well employees fare and then use the rail to ensure that performance meets demonstrate standards and improves everywhere time. To help us have a dupe in the performance appraisal system of Litech Technologies, an interview was conducted with both members of the company, Ms. Lum and Ms. Tracy Leong. Ms. Lum is the Assistant Manager in Customer Service, whereas Ms. Leong has been working in the Customer Service running(a) incision for more 2 years. She is responsible for ensuring that their companys customers receive an passable take of service or help with their questions and concerns.
Also, she interacts with customers to appropriate culture in response to inquiries somewhat products or services and to care for and adjourn complaints, through a variety of means, either in person, by telephone, e-mail or regular mail correspondence, or fax, or even over the Internet. In Litech, the Human Resources (HR) discussion section has think on up(a) responsiveness, clarifying the scope of its services and move to build its expertise. patronage difficult economic conditions in new years, they have move working toward making Litech an employer of extract crosswise the globe. The aim is to provide employees with a working environment they find oneself challenging and sweet by hiring some of...If you insufficiency to get going a full essay, order it on our website: Ordercustompaper.com
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